Portal Solutions

Persona-based support for optimal user experience

For those customers that are looking for a modern workspace solution, GWA’s Portal Solutions bring mobility to your employees, independent of time, location or hardware and with state-of-the-art security. Through a ‘Persona-based’ portal that can be accessed via any device, we can tailor our services to our customers’ users personal needs, while providing flexibility and proactivity to your organisation, with global as well as local service delivery capabilities.


Persona-based Portal Solutions



Why GWA?

  • Continuous investments on the platform with GWA’s unique focus on the user and expertise on workspace services
  • Benefit from years of experience with International customers
  • Proven track record in content development for Portal, Finder and ServiceNow
  • Full managed service that is fully integrated with service desk, problem management and other process areas
  • Pay-as-you-go model, fully scalable to your business needs

 


Business Benefits

  • Through a ‘Persona-based’ portal that can be accessed via any device, it provides flexibility and proactivity to your organization, with global as well as local service delivery capabilities. 
  • Brings mobility to your employees, as they can access the portal from any device, at any time and with state-of-the-art security. 
  • Improves user experience and employee engagement
  • Quantifiable benefits overtime:
    • 25% reduction in Service Desk calls
    • 90% faster provisioning of users
    • 30% reduction in software licensing costs