Unified Communication & Collaboration

Maximize productivity through real-time collaboration

Unified Communications & Collaboration (UCC) must be an integral part of every successful organization’s ICT strategy. A sound UC strategy gives employees access to a variety of different collaboration tools, improving productivity and business outcomes. The introduction of UCC can also significantly reduce the cost of IT operations without compromising user experience or security.

 


Getronics GWA Skype for Business

Maximize productivity, achieve cost savings and enable collaboration with Skype for Business. 

 

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Why GWA?

The GWA offers an end-to-end UCC solution that gives your employees, partners and customers access to the following core functions:

  • IP telephony via hard or soft-phone
  • Fixed Mobile Convergence with single number reach (one device, one number)
  • Integrated presence, status and click to dial
  • Chat and instant messaging
  • Voicemail integration
  • Video calling and conferencing
  • Collaboration tools, including screen share, web meeting, document sharing
  • Flat rate dial-in conferencing services which can replace existing Audio Conferencing Provider ‘pay per use’ solutions
  • Industry-leading room solutions for conferencing and collaboration
  • SIP telephony and mobile telephony services via our partners along with dedicated circuits to Microsoft using ExpressRoute for Cloud solutions

 

We also offer full IP Contact Center Solutions, giving organizations the flexibility to use remote authorized agents to improve responsiveness.

Organizations can integrate UCC services with additional GWA workspace services, which can either be hosted locally by one of our partners, use a hybrid or CloudPBX model or the company’s own resources. Through our partner network, we are also able to execute global deployments, support and maintenance.

 


Business Benefits

  • Spans fixed and mobile environments
  • Advanced collaboration with real-time collaboration, web-meeting and shared desktops
  • Contextual presence information
  • Extended social networking capabilities
  • A more efficient and effective internal and external collaboration (employees, partners and customers)